Principles We Live By
We want our clients to know the cost, the timeline, and the scope of our services.
Respond in a timely manner. Remember that the goal of communicating is to share information, not to impress with fancy words and phrases. Draft documents in a way that makes it as easy as possible to understand.
Build lasting relationships.
Provide people with an experience that will create the foundation for a lasting relationship. Never view a client as anyone other than a long term partner.
Be accurate, thoughtful, and thorough.
No two clients are exactly the same. Determine what success is for each client, and provide advice that gives our clients the best opportunity to succeed.
Make improvement a habit.
Continually seek to improve as a person, professional, and company.
Treat others the way you want to be treated.
This is the principle that trumps all others. No short cuts. No excuses. It’s called the golden rule with good reason.